Frequently asked questions

Waynbo is an all-in-one app that enables agents to grow their revenue by providing agency banking, mobile money, and other digital financial services in their communities, offline, anytime, and anywhere.

Waynbo is available for download on Google Play Store. You can begin 2 steps:

  • Download and sign up using just your phone number.
  • Once you are logged in, you can start using Waynbo!

Yes. Waynbo is free to use as an independent agent. No hidden fees or charges. 

No, Waynbo allows you to transact 100% offline, with a USSD-enabled process. There’s no need to memorize USSD codes or interact with long USSD menus. We provide that for you.

Note that there are 👑 exclusive services that require payment such as BVN/NIN verification, cable-TV subscription, data renewal, and airtime top-up.

Yes, your money and your data are safe when you use Waynbo:

  • We require you to login with your password every time you use the app.
  • Our product is built and maintained in alignment with all security standards so we will always protect your data privacy. We do not share your personal details with third-party platforms.

As an agent, you can make money by charging the customer a fee for performing each transaction. You set your commission accordingly. You can also read more about this in detail here.

All you have to do is download Waynbo, and sign up using your phone number to start. You do not need to belong to an agent network to start.

No, Waynbo is not a service provider, a bank, or a wallet. Waynbo partners with several licensed financial institutions to provide these services.

On Waynbo, you can offer the following services: Cash in cash out, ID verification, airtime and data purchase, utility and cable TV payments.

You can also access quick loans, micro finance banks, pensions, healthcare and so much more from over 130 service providers as an agent from our *USSD# marketplace when you are out of cash. Read more about it here.