The impact of Covid-19 on the future of the Microfinance Services Industry
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Microfinance providers are often at the cutting edge of their industry – they are early adopters of technology and business processes which can accelerate time to market and customer touch. However, the Covid-19 pandemic is unprecedented in recent history in driving the need to quickly fix inefficient processes, streamline workflows, accelerate revenue cycles, and transform how businesses interact with customers.
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