Agency Banking Software

Our branchless banking solution helps you expand your services to remote areas and reach more customers in underserved communities.

Boost Financial Inclusion
in Rural Communities

Agency Banking is the best alternative to avoid the high costs of traditional branch networks in reaching rural areas.

However, Banks face several obstacles in the last mile, such as people without Identity Documents, errors in manual processes and paperwork, lack of internet connection, etc.

Our solution helps you overcome all these problems by digitizing the Agency Banking Channel.

• Build a low-cost branchless banking channel
• Speed up sales with Digital Customer Onboarding
• Easily recruit Agents in new regions
• Keep working offline in areas without internet
• Use only one App for multiple use cases, etc.

Agent Banking operations

Boost Financial Inclusion in Rural Communities

Agent Banking operations

Agency Banking is the best alternative to avoid the high costs of traditional branch networks in reaching rural areas.

However, Banks face several obstacles in the last mile, such as people without Identity Documents, errors in manual processes and paperwork, lack of internet connection, etc.

Our solution helps you overcome all these problems by digitizing the Agency Banking Channel.

Agency Banking Model

How does Agency Banking work with Waynbo?

Waynbo was designed to seamlessly integrate Agency Banking into the Bank’s core banking and POS, with cloud hosted or on-prem server capacity to ensure multi-regional footprint adapted to different regulatory requirements.

Our platform’s app is used by Agents with dedicated or standard android mobile devices to deliver banking services in the last mile. The staff in the Bank’s offices have access to a web interface to configure service portfolio, recruit Agents, merchants or field staff and manage their day-to-day needs.

• Easy to use Low/No code Backend branded App
• Seamless integration via REST API
• Out of the box Biometric Data Capture
• Automate ID Verification and KYC registration
• Use Analytics to make strategic decisions

How does Agency Banking work with Waynbo?

Agency Banking Model

Waynbo was designed to seamlessly integrate Agency Banking into the Bank’s operating model. Banks are able to offer the same services available in the branch or ATM networks through the new branchless channel.

Our platform’s app is used by Agents with mobile devices to deliver banking services in the last mile. And the staff in the Bank’s offices have access to a desktop version to configure processes, manage agents and analyze data.

Add Extra Services to you Offer and Grow in Revenue

The Marketplace is what makes Waynbo unique.
Waynbo is a super-app with a marketplace of services from multiple industries.

Your Bank can partner with insurance, savings, loans, government or other services, increasing the channel’s revenue through a wider range of services.

This will build convenience for multiple customer iterations while improving Agent loyalty due to increased commissions for new services.

• Profit from new services
• Grow income per Agent with value-added services
• Empower your Agents with advanced tools
• Offer more convenience to your customers
• Maximize your Point of Sale revenue

Agency Banking Marketplace

Add Extra Services to your Offer and Grow in Revenue

Agency Banking Marketplace

The Marketplace is what makes Waynbo different.
Waynbo is a super-app with a marketplace of services from multiple industries.

Your Bank can add any service available on the Marketplace and increase the channel’s revenue through a wider range of services.

You can become a partner too and put your services in the Marketplace, so other companies sell your banking services, including multi-brand Agent Networks.

Types of Services available in the Marketplace you can Add

Mobile Money Services

Fintech Services

• Remittances
• Top-ups
• Micro-insurance
• Betting & Gambling
• and more…

Government Services

Government Services

• ID enrolment (Nigeria: NIN / BVN)
• Tax Collections
• Food stamps
• Student tuitions
• and more…

Utility Payments

Utility Payments

• Airtime & Internet
• Electricity
• Gas
• Religious devotions
• and more…

ecommerce for agents

e-Commerce

• International and local OTC orders
• Online Shops
• Last mile delivery services
• Pick-up points
• and more…

Types of Services available in the Marketplace you can Add

Mobile Money Services

Fintech

• Remittances
• Top-ups
• Micro-insurance
• Betting & Gambling
• and more…

Government Services

Government

• ID enroll (NIN/BVN)
• Tax Collections
• Food stamps
• Student tuitions
• and more…

Utility Payments

Utility Payments

• Airtime & Internet
• Electricity
• Gas
• Religious devotions
• and more…

ecommerce for agents

e-Commerce

• International and local OTC orders
• Online Shops
• Last mile delivery services
• Pick-up points
• and more…

Why is Waynbo
the best Agency Banking software?

Waynbo is the result of years of experience in solving the real last mile obstacles. The platform’s features were developed to help Banks and Financial Institutions to overcome last mile delivery struggles and achieve more from Agency Banking. Besides the ID verification and compliance tools, Waynbo offers a powerful Agent Management set of features that allows Banks to better control Agent’s actions, give support and nurture a good relationship. The super-app enables the Marketplace capability for plug-n-play integrations of 3rd party services.

Waynbo is the result of years of experience in solving the real last mile obstacles. The platform’s features were developed to help Banks and Financial Institutions to overcome last mile delivery struggles and achieve more from Agency Banking.

Last Mile Financial Services

Overcome any last mile obstacle

  • Connect portable Biometric devices and easily onboard customers with no Identity documents.
  • Open banking accounts in less than 5 min with fully digital onboarding processes.
  • Take your services anywhere with mobile technology and offline working mode.
Banking Agents Management

Manage different types of Agents

  • Use Local Shops and merchants as Agents and gain more trust from customers.
  • Manage both authorized Agents and your Field Staff in a single and central place.
  • Work with Agent Networks (Aggregators) and organize hierarchies by roles and groups.
Agency Banking costs

Reduce Operational Costs

  • Avoid the high costs of branches’ facilities and maintenance.
  • Expand your outreach with Agent Networks and drive Financial Inclusion in rural areas.
  • Easily cover new territories and markets with branchless solutions.
Agency Banking Regulator

Quickly adapt to Countries' Regulations

  • Fulfill legal requirements with the optional on-prem installation and custom data management.
  • Apply different levels of KYC to financial services according to specific regulatory needs.
  • Use Reporting and Audit Trail features to easily respond to audit requests by the regulator.
Last Mile Financial Services

Overcome any last mile obstacle

  • Connect portable Biometric devices and easily onboard customers with no Identity documents.
  • Open banking accounts in less than 5 min with fully digital onboarding processes.
  • Take your services anywhere with mobile technology and offline working mode.
Banking Agents Management

Manage different types of Agents

  • Use Local Shops and merchants as Agents and gain more trust from customers.
  • Manage both authorized Agents and your Field Staff in a single and central place.
  • Work with Agent Networks (Aggregators) and organize hierarchies by roles and groups.
Agency Banking costs

Reduce Operational Costs

  • Avoid the high costs of branches’ facilities and maintenance.
  • Expand your outreach with Agent Networks and drive Financial Inclusion in rural areas.
  • Easily cover new territories and markets with branchless solutions.
Agency Banking Regulator

Quickly adapt to Countries' Regulations

  • Fulfill legal requirements with the optional on-prem installation and custom data management.
  • Apply different levels of KYC to financial services according to specific regulatory needs.
  • Use Reporting and Audit Trail features to easily respond to audit requests by the regulator.

Start Achieving More with Agency Banking

Request a demonstration with our Team now.

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