Agent Management Solution

Waynbo gives Agent Networks Managers full control over operations for a secure growth of business and helps nurture good relationships with Agents in the field.

Get More Control over Operations and Grow your Business

In almost every country in Africa, service companies use agent networks to more easily reach underserved customers.

The Agent Networks are Alternative Delivery Channels – ADC. Thanks to their high degree of mobility in the field, they are the most effective way to maximize outreach and serve rural areas.

However, managing large field teams involves several challenges. Problems often result from operational inefficiencies, slow paper-based processes, and a lack of transparency. These obstacles block the growth of Aggregators and Agent Network Managers.

The solution is to get an end-to-end vision of all agents’ actions and better monitor operational processes!

Agent Network operational problems

Get More Control over Operations and Grow your Business

In almost every country in Africa, service companies use agent networks to more easily reach underserved customers.

The Agent Networks are Alternative Delivery Channels – ADC. Thanks to their high degree of mobility in the field, they are the most effective way to maximize outreach and serve rural areas.

However, managing large field teams involves several challenges. Problems often result from operational inefficiencies, slow paper-based processes, and a lack of transparency. These obstacles block the growth of Aggregators and Agent Network Managers.

The solution is to get an end-to-end vision of all agents’ actions and better monitor operational processes!

Agent Network Software

Gain Full Visibility of Transactions

Waynbo gives you a full view of transactions made in real-time. Transparency in operations is very important for the success of the Agent Network. Agents are able to check their performance through the personal area in the app. And Managers are able to track data from transactions for greater control.

Digitize the Whole Agent Life Cycle

The digitization of the Agent Network enables improved management of the Teams. The powerful Agent Relationship Management tool guarantees a higher control, allowing you to assign a device per agent and to monitor the network’s performance with an insightful data dashboard.

Start Selling with e-Commerce

The integration with Flutterwave’s Mobile POS opens the door to
e-Commerce for your business. You can expand your Network’s offer by adding online shopping to your services. Now you can start selling products from online stores with e-payments. A new service for your Agents, and a new revenue stream for your business!

Why is Waynbo the Best Software
for Agent Network Managers?

Why is Waynbo the Best Software
for Agent Network Managers?

The flexibility of the Waynbo platform allows the perfect fit to any use case handled by Agent Networks. Waynbo is the best software for Mobile Money Networks, Agent Banking Networks, or any other Network delivering digital services. Our platform was designed for the last-mile distribution of any kind of service. The solution is ready for Agent Networks working with the Financial, Telecommunications and Insurance sectors. However, setting up new services for other industries is simple and quick.

Digital Customer Onboarding

Accelerate sales with all-digital, effortless processes. Free Agents from paperwork and eliminate errors from manual validation. The e-Forms turn the collection of information much simpler and make customer onboarding an easy, fast, and efficient process.

Agent Networks Digitization
Agent Networks Digitization

Sales & Operations Digitization

Digitize your business operations to build a fast-growing network. With Waynbo you can finally take advantage of digital transformation: easily sell your services and onboard new clients in less than 5 minutes. Then, all data from operations, such as sales information, is available on the platform for better control.

Marketplace with New Services Options

Add new services to your offer and make more money. They are ready to use: it’s plug-n-play! Simply select a service in the marketplace (like BVN enrolment) and expand your offer. You also can accept payments for your own services with the mobile POS option. The more services you sell, the more you earn in commissions!

Offline Mode
Offline Mode

Offline Mode

Don’t let internet connection be a problem in your Agents’ work. Waynbo is a “Built for Africa” solution: the mobile app will keep working, capturing data and save information on Offline Mode. Your Agents will be able to keep selling, even with no signal coverage.

Real-time Reporting

Real-time Data

Monitor everything that is happening in operations in real-time. With Waynbo, you can follow Agent’s actions and track key metrics. Get an accurate view of your Agent Network performance by checking the most important KPIs. The Data Dashboard available provides you powerful insights and useful information to support your decisions.

Agent Relationship Management

Agent Relationship Management

Lead your Agent Network with higher levels of commitment, starting from the recruiting process. Waynbo creates a direct channel to each Agent individually on WhatsApp to improve helpdesk communications and assistance. Top performance is ensured by the Quality Control tools to evaluate Agents’ behavior and skills.

How to Improve your Agent Network in 3 Steps

How to Improve your Agent Network in 3 Steps

Request a Demonstration Session

Book a Demo session so our team can show you Waynbo’s capabilities. We will answer all your questions.  No commitment or any cost.

Pick a Plan for you business

Pick the Plan for your Business

There is an suitable plan for each use case, and features for different needs. We help you choose the best setting for the lowest cost.

Start improving your network

Improve your Network Operations

Our project team implements the platform and keeps everything in tune so you can start managing your Operations on Waynbo as soon as possible.

Download the Free eBook
"Agents Recruitment & Onboarding Process"

Download the Free eBook:
"Agents Recruitment
& Onboarding Process"

eBook cover Agents Onboarding Process

This is an ebook by Papersoft with great insights about how to better manage your Agent Network.

Learn more about leveraging the potential of Agents, the influence of Networks in communities, the success factors for a good onboarding experience, and much more.

Download now for free.